The following is a short book preview contributed by the Ohio State University Leadership Center.
The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relationships, and a Stronger Bottom Line
David Horsager, Minneapolis: Summerside Press (2010)
1. Example:
People do what they see. Actions speak much louder than words.
2. Expectation:
People generally step up to what is expected of them. Expect the best and you just might get it.
3. Education:
Teach people what they need to know to do their job well.
4. Encouragement:
No one gets enough of it. Encouragement delivered sincerely is golden.
5. Empower:
Provide the resources needed to do the job effectively.
6. Extending Trust:
Done with discernment, extending trust to others proves to be a great motivator of innovation and productivity (Horsager, 2010 p. 188)
The Trust Edge is available from the OSU Leadership Center.
Click here to borrow this resource or any other resource from the OSU Leadership Center Lending Library. Once you are on the Lending Library web page, click on the Spectrum icon.
Learn how the Ohio State University Leadership Center is inspiring others to take a leadership role that empowers the world at the OSU Leadership Center website.
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